Terms of Service

Updated 01/05/2016 (name change)

Initial Payment

Nurturing Productions operates on a strict ‘Pay or Play’ booking policy on all performances and event services. Once Entertainers, Staff or Event Services is assigned for your event and Initial Payment is paid, you become contractual bound to all terms found here and in your Client Agreement. Nurturing Productions accepts bookings on a first paid, first reserved policy. An Initial Payment of 50% of your total Nurturing Productions invoice is due immediately upon booking Shows, Entertainers and Event Services. A booking is not guaranteed without an Initial Payment from client. If initial payment is not received within 7 days of Invoice Date, then all entertainment services may be released from booking. If the agreed total fee is less than $750.00, Full Payment of all fees will be required to hold the booking. Nurturing Productions may request Full Payment upfront to confirm bookings or custom builds for different types of services such as custom built Living Statues Characters, Stilt Walking Characters, Strolling Table Characters or other custom entertainment projects and unique to your event services.

Client Cancellation

All fees and payments are non-refundable (except in very specific circumstances) if cancellation, rescheduling or swapping out entertainment and event services for other Nurturing Productions services is within 30 days of event (or 60 days of event if booking falls in the month of December). If Cancellation, rescheduling or swapping out entertainment and event services for other Nurturing Productions services is outside of the 30 days of event (or 60 days of event if booking falls in the month of December), then 25% of the amount paid to Nurturing Productions may be able to be credited to your next event with Nurturing Productions within 90 days. If client cancels within 7 days of the event then 100% of Nurturing Productions invoice will be due.

Rescheduling

Should the client need to cancel their entertainment package with Nurturing Productions, they will be offered 90 days to reschedule their entertainment package. Rescheduling must be made with more than 30 days notice of event (or 60 days of event if booking falls in the month of December), of the original agreed upon Event Date. The rescheduled date must be within 90 days of the original agreed Event Date. No refunds will be issued for cancelled Performances, Entertainers and Event Services with no rescheduling date being confirmed. If a rescheduled date cannot be arranged or agreed to before original Event Date, then the full remaining payment of 100% of the agreed performance fee must be paid to Nurturing Productions. Full payment will be paid to Nurturing Productions not as a penalty but rather as compensation for loss of other business opportunities, Administrative fees and cancellation fees owed entertainers/event staff. Full payment must be made on the day of the Event Date. For rescheduled entertainment packages, full payment must be made within 90 days of the originally schedule and agreed upon Event Date.

Late Fees

Interest and penalties will be charged weekly for late payments at a rate of 2% beginning the day immediately following the Event Date with an immediate administrative fee of $75. Please see your invoice or client agreement for the exact terms and rates that apply to you. Nurturing Productions dislikes penalizing clients for late payments, so please pay on time. Penalties for late payments HAVE and WILL be enforced. Payment of the Initial Payment demonstrates your acceptance of late payment penalty terms. Clients will only be allowed to reschedule a performance date to a limit of one time without additional penalties and charges. If Event Date stays the same but the Performance Times for entertainment services are changed, then this cancellation and rescheduling policy may taken into affect as rescheduling entertainment services.

Nurturing Productions Cancellation

Should a Nurturing Productions Act/s, Artist/s or Performer/s become seriously ill or injured, suffer catastrophic equipment loss, death of a loved one or other extraordinary unforeseen acts of God, nature and/or fate, Nurturing Productions agrees to take prudent action, circumstances permitting, to provide the Client with an alternative Act/s, Artist/s or Performer/s, services, or a full refund of all payments.

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